1 Do what you say when you say you are going to do something, this is building your reputation. Make a list of what you need to do each day.
2. Follow up, but sure things are getting done and people do what they say they are going to do. Be a person of your word, but credible.
3 Know your contract and the time frames. Be sure people and things get done in a timely manor.
4 Be persistant, keep calling until you talk to them in person. Call at different times, figure out when they are available. Be polite and professional. Be sure you encourage team work, you both have the same goal in mind and that is get the deal closed.
5. Be open minded and know you have to work together for the common goal of getting the house sold.